Our Remote Network Monitoring System watches your network components 24/7 and promptly sends an alert to our technical support staff when a potential problem arises. We then notify you what needs to be done to correct the problem, or dispatch immediate technical response.
With the Network Monitoring Plan, we get to know your systems like the back of our hand, because our remote support tools are gathering information all the time on your critical network services and desktop devices. This intimacy with your systems makes it much easier to quickly diagnose and resolve problems. That means reduced network downtime and reduced loss of productivity.
With this program we keep a constant watch on all of the following network services:
The plan includes:
You may also purchase in advance cost-saving block hourly rates for IT support, for use when a network incident occurs.